Information and communication technologies (ICTs) as a tool for educational inclusion: opportunities and challenges in the current context

Authors

DOI:

https://doi.org/10.63688/1xrkmx61

Keywords:

Information technologies, educational inclusion, the digital divide

Abstract

This study analyzes the role of Information and Communication Technologies (ICT) as a tool for educational inclusion in contemporary contexts. Using a qualitative approach and a descriptive-analytical design, various documentary sources were examined to identify the main advantages and limitations of technology use in education. The results show that ICT enhances access to knowledge, active participation, and personalized learning, especially for students with special educational needs. However, significant barriers were also identified, such as the digital divide, limited access to technological resources, and insufficient teacher training. Furthermore, the impact of ICT depends on its proper pedagogical implementation and the context in which it is applied. In conclusion, ICT represents a key tool for educational inclusion, provided that it is integrated in an equitable, accessible, and context-sensitive manner within current educational systems.

References

Area, M., & Adell, J. (2009). eLearning: Enseñar y aprender en espacios virtuales. En J. De Pablos (Coord.), Tecnología educativa: La formación del profesorado en la era de Internet (pp. 391–424). Aljibe. https://cmapspublic.ihmc.us/rid=1Q09K8F68-1CNL3W8-2LF1/e-Learning.pdf

Arias, F. G. (2016). El proyecto de investigación: Introducción a la metodología científica (7.ª ed.). Episteme. https://tauniversity.org/sites/default/files/libro_el_proyecto_de_investigacion_de_fidias_g_arias.pdf

Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27–40. https://doi.org/10.3316/QRJ0902027

Cabero, J., & Córdoba, M. (2009). Inclusión educativa y TIC. Revista Educación Inclusiva, 2(1), 25–36.

Comisión Económica para América Latina y el Caribe (CEPAL). (2021). La educación en tiempos de la pandemia de COVID-19. Naciones Unidas.

Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches(5th ed.). SAGE Publications. https://www.ucg.ac.me/skladiste/blog_609332/objava_105202/fajlovi/Creswell.pdf

Hernández-Sampieri, R., & Mendoza, C. (2018). Metodología de la investigación: Las rutas cuantitativa, cualitativa y mixta. McGraw-Hill.

Holmes, W., Bialik, M., & Fadel, C. (2019). Artificial intelligence in education: Promises and implications for teaching and learning. Center for Curriculum Redesign.

Krippendorff, K. (2018). Content analysis: An introduction to its methodology (4th ed.). SAGE Publications.

Otzen, T., & Manterola, C. (2017). Técnicas de muestreo sobre una población a estudio. International Journal of Morphology, 35(1), 227–232. https://doi.org/10.4067/S0717-95022017000100037

Tondeur, J., van Braak, J., Ertmer, P. A., & Ottenbreit-Leftwich, A. (2017). Understanding the relationship between teachers’ pedagogical beliefs and technology use in education. Educational Technology Research and Development, 65(3), 555–575. https://doi.org/10.1007/s11423-016-9481-2

UNESCO. (2020). Inclusion and education: All means all. Global Education Monitoring Report.

van Dijk, J. (2020). The digital divide. Polity Press.

Published

2026-03-21

How to Cite

Quilapa Quiguiri, V. K., Galarraga Berrones, G. S., Gualpa Alvarez, A., & Meza Arguello, D. M. (2026). Information and communication technologies (ICTs) as a tool for educational inclusion: opportunities and challenges in the current context. Journal of Multidisciplinary Novel Journeys & Explorations, 4(1). https://doi.org/10.63688/1xrkmx61